Service tenet: customer satisfaction is our unswerving pursuit!
We think that service is a part of products. Pre sale product introduction, technical guidance in sales, telephone return visit and product after-sales service are an integral part of our product. In the long term production and operation practice, we have been insisting on training staff's sense of service and quality of service, establishing strict supervision mechanism in all aspects of pre-sale, sale and after sale, to ensure that our services are truly implemented.
Quality problem handling: the product that does not need after service is the best product, it is also our constant pursuit. We in the product design, technology assessment, quality inspection and make great efforts for Cengcengbaguan, strict monitoring of the quality problems, will risk control at the lowest range; in order to solve the quality problems, we set up a group of dedicated customer service service, they will provide fast, in place of installation and technical guidance, customer service supplement repair service, according to customer requirements, the quality problems due to inconvenience to customers to solve with the fastest speed.
If you have any comments and suggestions on our products and services, you can use the service hotline, fax, Email and other forms of direct contact with our service center, we will work to your opinions and suggestions of the investigation within 24 hours, and reply you.